Why I love South-Africa

As you know I have had some problems with my passport and that I’ve been waiting for it for 5 months. That’s right I said 5 …

So 1 month ago I emailed them and got this reply

From: Civic Services: Home Affairs Consulate
( Tel: (020) 7925 8904, Fax: (020) 7925 8930 - 32)
[mailto:rsaconsulate@btconnect.com]
Sent: 05 July 2006 05:05
To: Rolf Wessels
Subject: RE: Query about my passport

Passport not arrived yet. Notification will be posted to
you when passport has been received.

Regards

Nice email hey .. no where is you passport ... or we are sorry ... or Kind regards Sipo Mklenowhere or nothing.

So I waited patiently for a month but no notification. So today I emailed them again. To my surprise I got an email back on the same day saying

From: Home Affairs London [mailto:rsaconsulate@btconnect.com]
Sent: 03 August 2006 10:05
To: Rolf Wessels
Subject: PASSPORT
Importance: High

Please, be informed your passport has been issued and it was sent to our office on June 14, 06. Due to a recent computer glitch we have, we cannot be able to confirm that we have received it. As soon as our computers are working we will confirm its presence in the office and then ask you to come and collect. If you will be sending someone, please, give that person a written authorization to that effect.



Civic Services
SA High Commission

So basically they have had my passport since f***ing (Jammer dat ek so floek dad) June and because their computer is not working they haven’t been able to find my passport for almost 2 months and I still have to wait for my passport. This meaning I haven’t been able to leave the UK for 2 months just because they can’t find my passport which IS IN THEIR OFFICE.

Psss … how big must that office be. (WTF)

Anyway just wanted to share this great example of South-African efficiency with friends and family.